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Exceeding Resource Limits

Nexicom Web Hosting packages have Disk Space limitations for the amount of data stored on the server. This data includes web site files, emails, databases, and logs. A notification will automatically be emailed to the account holder once the space limit is approaching or has been exceeded.


An example of the email notification:

<> Notification: Resource usage by subscription has exceeded the allotments.
The 'domain.ext' subscription, owned by user 'Subscriber Name', is approaching or already exceeded the resource usage limits:
Disk space: 1 GB limit / 1029.4 MB (101%) used / 0 MB (0%) remaining

Disk Space Usage

To determine which service is using the Disk Space for your package subscription, you can log in to the Hosting Control Panel and view the Statistics.

The location of the Statistics information is slightly different, depending on which Hosting server the site resides.

The most common location is in the lower right corner under the heading Subscription Info.

Subscription Info window containing Disk space usage in percentage.

Click “View More Statistics” to see the break down of the usage.

Statistics for the domain's Disk space breaking down Usage by services.

If Web files are taking up most of the space, the options would be:

  • Upgrade the Hosting package.
  • Remove any unnecessary web files to recover space.

If Mail is taking up most of the space, the options would be:

To determine which mailboxes are taking up space, click the Email Addresses link from the Control Panel. The mailboxes on some Hosting servers are instead accessed by clicking the Mail tab from the Control Panel.

Image of Email Addresses link from the Control Panel.

The Usage column will display how much disk space is being used by each mailbox. This will help target mailboxes that are taking up the most space.

Image of the Usage column from the Email Addresses page.

Note: Server Disk Space totals do not update immediately, so deleting files or mail may not be reflected in the totals until the following day.