Why do I have a black screen during a sports game?
Sometimes, due to region restrictions, some programming is blacked out at the organizer’s request because of broadcast rights. Programming could include CFL, NFL or NHL games.
What do I do if my receiver is frozen/locked and I can’t change the channels?
Like most electronic devices, your receiver generates heat, and if it isn’t well ventilated, it can sometimes overheat, which can cause it to freeze or lock. Your receiver can also be frozen after an electricity outage. The first thing to do if your receiver is frozen is to simply wait a moment to see if […]
Remote Control Functions
For IPTV Customers: Q: Why does the LED not blink when a key is pressed? A: Replace batteries with two new AA Q: Why does the LED blink when pressed but TV or Set Top Box do not respond? A: Make sure you are aiming the remote control at your device and that you are […]
When recording a series, how can I only record NEW episodes?
Scroll through the guide to find the program you would like to record When you find the program of your choice, press “OK” on your remote Select “Record Series” from the presented options Select the box to the right of the heading “Episodes” and change from “All” to “New Only” Select “OK”
What is a Set Top Box?
This is a device required for each TV that enables you to access your channels on your TV.