For IPTV Customers:
Q: Why does the LED not blink when a key is pressed?
A: Replace batteries with two new AA
Q: Why does the LED blink when pressed but TV or Set Top Box do not respond?
A: Make sure you are aiming the remote control at your device and that you are within 25 feet or a 30 degree angle of the device you are trying to control.
Q: Why does the LED blink five times with each key press?
A: Replace batteries with two new AA
Q: Why does my remote not control the TV functions?
A: Turn on your TV
Press the TV button at the top of the remote.
Press and hold the setup button at the top of the remote until the LED blinks twice.
Press number keys 9-9-1 then press power button.
Press CH+ button repeatedly until the divide turns off.
Press and hold the setup button until the LED light blinks twice to save your code.
For Digital Cable Customers:
Q: Why does the LED not blink when a key is pressed?
A: Replace batteries with two new AA
Q: Why does the LED blink when pressed but TV or Set Top Box do not respond?
A: Make sure you are aiming the remote control at your device and that you are within 25 feet or a 30 degree angle of the device you are trying to control.
Q: Why does the LED blink five times with each key press?
A: Replace batteries with two new AA
Q: Why does my remote not control the TV functions?
A: Turn on your TV
Press and hold SETUP until the mode key blinks twice.
Press the WATCH CABLE button.
Press each mode button that you wish to turn ON when you watch cable TV.
Press and hold SETUP until the mode key blinks twice. Your new setting is saved.