Nexicom Knowledge Base


Nexicom Knowledge Base

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Wi-Fi doesn’t work.

Please contact Nexicom Help Desk at (705) 775-6394, then press #2 to troubleshoot and eliminate any equipment or internet service issues. The air is shared by all transmitters and transmissions by any device at the same frequency can cause interference. Common causes of Wi-Fi interference include: microwave ovens, car alarms, cordless phones, wireless video cameras […]

What is Error 691?

Error 691 is an authentication error that occurs when either the username or password entered was incorrect.   Things you can try when receiving this error: Retype the username and password Ensure that the username is following the proper format ( Make sure your Caps Lock is off when typing the password as it is […]