Please Note: Our Peterborough office is currently closed to the public. The hours listed here will be in effect once we reopen.
Our Customer Service office in Millbrook is open Monday to Friday from 8am to 5pm.
Our Customer Service office in Peterborough is open Monday to Friday from 9am to 5pm and Saturday from 9am to 4pm.
Our Customer Service office in Lakefield is open Monday to Friday from 9am to 5pm.
Our Internet Helpdesk is open and taking live phone calls Monday to Friday from 8am to 10pm, Saturday from 8am to 5pm, and Sunday from 9am to 5pm.
Our Customer Service offices and Internet Helpdesk will be closed for the following Statutory holidays: New Year’s Day, Canada Day, Christmas Day, and Boxing Day.
Our Customer Service offices will be closed while our Internet Helpdesk will remain open between the hours of 9am and 5pm for the following Statutory holidays: Family Day, Good Friday, Victoria Day, Labour Day, and Thanksgiving Day.
Internet Helpdesk will be open until 4pm on Christmas Eve and New Year’s Eve.
Both the Customer Service Team and the Internet Helpdesk operate during regular hours of operation on Truth and Reconciliation and Remembrance Day.