VoIP

Connection Setup (Tilgin 452/453W)

If your VoIP phone and Internet aren’t working and the status light on your Tilgin is not lit, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that one end of a phone cord is plugged into a phone jack and the other end plugged into the ADSL port on the Tilgin 452/453W. Also ensure that one end of an ethernet cord is plugged into port A, B, C, or D on the Tilgin 452/453W and the other end plugged into your computer. 1. Open your internet browser. Note: Internet Read more

Connection Setup for DHCP (Tilgin 322)

If you are connecting to the Internet using a cable modem, another internet provider, or if you have a router in place before the Tilgin, you will need a DHCP setup. If your VoIP phone and Internet aren’t working and the status light on your Tilgin is not lit, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or router is connected to the WAN port on the Tilgin 322. Also ensure that one end of an ethernet cord is plugged into the LAN port on the Tilgin 322 Read more

Connection Setup for DHCP (Tilgin HG1311/1351)

If you are connecting to the Internet using a cable modem, another internet provider, or if you have a router in place before the Tilgin, you will need a DHCP setup. If your VoIP phone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or router is connected to the WAN port on the Tilgin HG1311/1351. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or Read more

Connection Setup for DHCP (Tilgin HG2301)

If you are connecting to the Internet using a cable modem, another internet provider, or if you have a router in place before the Tilgin, you will need a DHCP setup. If your VoIP phone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or router is connected to the WAN port on the Tilgin HG2301. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or Read more

Connection Setup for PPPoE (Tilgin 322)

If you are connecting to the Internet using a Nexicom DSL modem or a Motorola adapter, you will need a PPPoE setup. If your VoIP phone and Internet aren’t working and the status light on your Tilgin is not lit, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or Motorola adapter is connected to the WAN port on the Tilgin 322. Also ensure that one end of an ethernet cord is plugged into the LAN port on the Tilgin 322 and the other end plugged into your computer. Read more

Connection Setup for PPPoE (Tilgin HG1311/1351)

If you are connecting to the Internet using a Nexicom DSL modem or a Motorola adapter, you will need a PPPoE setup. If your VoIP phone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or Motorola adapter is connected to the WAN port on the Tilgin HG1311/1351. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or D port on the Tilgin HG1311/1351 and the other end Read more

Connection Setup for PPPoE (Tilgin HG2301)

If you are connecting to the Internet using a Nexicom DSL modem or a Motorola adapter, you will need a PPPoE setup. If your VoIP phone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or Motorola adapter is connected to the WAN port on the Tilgin HG2301. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or D port on the Tilgin HG2301 and the other end Read more