Author Archives: admin

Email Setup in Mail for Windows 10

  Click the button that looks like a gear in the bottom right.     Click on Accounts in the menu that appears on the left side.     Click on the Add Account button.       Click on Other account in the menu that will appear in the middle.     Fill in the fields with the corresponding information: Email address– Your full Nexicom email address Password– The password that corresponds with your email account Click on the Sign-in button.     The program will say that it “couldn’t find info”. Click the Try again button until it changes Read more

Important information for using email outside Canada!

While travelling outside of Canada, we recommend you use Nexicom’s Webmail instead of your regular email client program such as Outlook to send emails. Please use the following steps. Go to www.nexicom.net Click on “My Account” in the top right hand corner. Under the heading “Web Mail” simply enter your Nexicom email address and password. Please call us at 1-888-639-4266 if you need more details.

Email Setup on Android Phone or Tablet

These instructions apply to most Samsung Android Phones or Tablets. It should also be similar to other Email applications on other Android Devices.   1.  Click on the Email App in your list of Applications   2. Type in your email address and password and then click MANUAL SETUP.     3. Click on POP3 ACCOUNT.     4.Type in your own email address, your username (your full email address), and your password. Enter the POP3 server: mail.nexicom.net, Security type should be None, and the Port should be 110. Click NEXT.     5. Type in the SMTP server: outgoing.nexicom.net, Read more

Connection Setup (Tilgin 452/453W)

If your Digital Telephone and Internet aren’t working and the status light on your Tilgin is not lit, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that one end of a phone cord is plugged into a phone jack and the other end plugged into the ADSL port on the Tilgin 452/453W. Also ensure that one end of an ethernet cord is plugged into port A, B, C, or D on the Tilgin 452/453W and the other end plugged into your computer. 1. Open your internet browser. Note: Internet Read more

Connection Setup for DHCP (Tilgin 322)

If you are connecting to the Internet using a cable modem, another internet provider, or if you have a router in place before the Tilgin, you will need a DHCP setup. If your Digital Telephone and Internet aren’t working and the status light on your Tilgin is not lit, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or router is connected to the WAN port on the Tilgin 322. Also ensure that one end of an ethernet cord is plugged into the LAN port on the Tilgin 322 Read more

Connection Setup for DHCP (Tilgin HG1311/1351)

If you are connecting to the Internet using a cable modem, another internet provider, or if you have a router in place before the Tilgin, you will need a DHCP setup. If your Digital Telephone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or router is connected to the WAN port on the Tilgin HG1311/1351. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or Read more

Connection Setup for DHCP (Tilgin HG2301)

If you are connecting to the Internet using a cable modem, another internet provider, or if you have a router in place before the Tilgin, you will need a DHCP setup. If your Digital Telephone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or router is connected to the WAN port on the Tilgin HG2301. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or Read more

Connection Setup for PPPoE (Tilgin 322)

If you are connecting to the Internet using a Nexicom DSL modem or a Motorola adapter, you will need a PPPoE setup. If your Digital Telephone and Internet aren’t working and the status light on your Tilgin is not lit, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or Motorola adapter is connected to the WAN port on the Tilgin 322. Also ensure that one end of an ethernet cord is plugged into the LAN port on the Tilgin 322 and the other end plugged into your computer. Read more

Connection Setup for PPPoE (Tilgin HG1311/1351)

If you are connecting to the Internet using a Nexicom DSL modem or a Motorola adapter, you will need a PPPoE setup. If your Digital Telephone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or Motorola adapter is connected to the WAN port on the Tilgin HG1311/1351. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or D port on the Tilgin HG1311/1351 and the other end Read more

Connection Setup for PPPoE (Tilgin HG2301)

If you are connecting to the Internet using a Nexicom DSL modem or a Motorola adapter, you will need a PPPoE setup. If your Digital Telephone and Internet aren’t working and the Power light on your Tilgin is not lit green, perform a factory reset on the Tilgin and follow the procedure below. Note: Before proceeding with this setup, ensure that your modem or Motorola adapter is connected to the WAN port on the Tilgin HG2301. Also ensure that one end of an ethernet cord is plugged into the A, B, C, or D port on the Tilgin HG2301 and the other end Read more