When an email is deemed to be a spam message by the spam filter, it will be placed in the quarantine pending your action. After an interval of time, a list of quarantined messages will be sent to your email address. The list will look similar to the picture below.
If you see something listed in the email that you would have liked to have received, Click the Accept option displayed to the right of the message to have it delivered to your inbox.
Note: If you believe an email has been placed in the quarantine but do not wish to wait for the summary email to be sent to you, you can log in to Roaring Penguin at any time to view what has been quarantined.